"I know you stopped serving breakfast Rick, Sheila told me that you... why am I calling you by your first names? I don't even know you. I still call my boss 'Mister' even though I've been working with him for seven years, but all of a sudden I walk in here and I'm calling you Rick and Sheila like we're in some kind of AA meeting and... I don't want to be your buddy, Rick. I just want a little breakfast?"